Shipping policy
Every item is crafted by hand, we appreciate your patience while we prepare your order.
Processing Time
All orders are made and shipped from Calgary, Canada. After payment confirmed, order will be fulfilled within 5-7 business days.
🇨🇦 Shipping within Canada
- Carrier: Chit Chats
- Delivery Time: 5-7 business days
- Shipping Fee: $6 CAD
- Free Shipping on orders over $100 CAD
- Tracking Number: Included
🇺🇸 Shipping to the United States
- Carrier: Chit Chats or UPS
- Delivery Time: 7–14 business days
- Shipping Fee: $10 CAD
- Free Shipping on orders over $100 CAD
- Tracking Number: Included
Customs processing may sometimes cause short delays.
🌍 International Shipping
- Carrier: Depending on destination
- Delivery Time: 2–4 weeks on average
- Shipping Fee: Calculated at checkout
- Tracking Number: Optional, choose at checkout
Please note that import duties or taxes may apply depending on your country’s customs rules. These charges are the buyer’s responsibility.
Lost of Package during Delivery
If the package is lost during transition, we'll send a replacement with no additional cost and shipping fee.
If you have any questions, please contact us at:
Email: info@longislandleather.com
Tel: +1 (403) 633-2420
Instagram direct message: longisland.leather